Best VoIP Phones

Best VoIP Phones for Businesses 2023


Last Updated on January 1, 2023 by Daniel Osakwe

Best VoIP Phones for Businesses

Products Features Where to buy (New) Where to buy (pre-owned)
Cisco IP Phone 6800, 7800, 8800 series

Cisco IP Phone 6800, 7800, 8800 series

  • Encrypted communications
  • Fully programmable line keys.
  • Unified communication features
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Grandstream IP Phone GRP, GXP, GXV series

Grandstream IP Phone GRP, GXP, GXV series

  • Supports 3 lines, 3 SIP Accounts, and 4-way voice conferencing
  • 8-speed dial keys; 2.8-inch LCD screen; HD audio speakerphone
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Yealink SIP T2, 3, 4, 5 series

Yealink SIP T2, 3, 4, 5 series Best VoIP Phones for Businesses

  • Supports up to 12 SIP accounts on some models
  • Wi-Fi and Bluetooth adapter compatible
  • USB recording unified firmware
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Avaya J Series

best voip phones

  • SIP support.
  • Native IP office support; mute and mute alerting; built-in volume boost; recent call log.
  • Ethernet cable support
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Poly V, C Series

Poly V, C Series best voip phones

  • Gesture-based, multitouch-capable touchscreen.
  • 7-inch color LCD display.
  • screensaver.
  • on-screen virtual keyboard.
  • voicemail support
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Snom D1, 3 & 7 Series

Snom D1, 3 & 7 Series ip phones

  • USB support.
  • Bluetooth compatibility
  • High-resolution display
  • Password-protected web interface
  • Wall mountable
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Mitel MiVoice Series

Mitel MiVoice Series

  • Programmable call management.
  • Hearing aid compatible.
  • Bluetooth support.
  • Multiple Ethernet ports
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The best VoIP phones for businesses are phones with advanced features that can boost productivity and provide features such as call waiting and voice mail. These phones can help you to save money on your telecommunications budget and will be useful for your business.

If you are looking for a business phone that is reliable and easy to use, then you need to look at the features of a VoIP phone. Here are some of the most useful features to look out for.

What distinguishes VoIP and IP telephony from one another?

IP phones and VoIP phone systems are sometimes used interchangeably, however, there is little distinction between them: VoIP phones use the public Internet to convey voice traffic, whereas an IP phone uses a private data network for outgoing calls.

Regardless of the specifics of the system you selected, VoIP and IP phones both provide some benefits over conventional phone lines. Additionally, we’ve highlighted some of the top gadgets available below:

Although Cisco provides a variety of hardware, software, and other telecommunications tools, it has recently earned a reputation for providing some of the top VoIP business phones available. The business now produces a variety of phones, such as cloud phones, PBX phones, and unified communication phones.

Here, we’ve chosen to highlight Cisco’s VoIP 6800, 7800, and 8800 series phones, which are excellent for both business and home offices. The 7800 series is best suited for general business VoIP communications, while the 8800 devices offer next-generation video and voice calling features. The 6800 range, on the other hand, includes more entry-level devices that are best for sporadic use. Each range has its own strengths and weaknesses.

Cisco 6800 series VoIP phone

Looking at each device line separately, the 6800 series has a wideband audio feature, a high-resolution 3.5-inch grayscale display, and white illumination for comfortable reading.

Cisco 7800 series VoIP phone

The 7800 range boasts excellent green credentials thanks to its power-save mode and is built to the same usability standards as the 6800 series. It also supports localized language support.

Cisco 8800 series VoIP phone

The Cisco 8800 series is more expensive than other UC phones but includes a built-in Gigabit Ethernet switch for your PC connection, a wall-mount kit that is optional, and USB connectivity. Some models, like the 8845 and the 8865, also have HD video capabilities, which may be especially desired by firms that anticipate remote working becoming a regular part of office life.

Each VoIP headset offered by Cisco has a competitive price and is included with every VoIP phone. Whether your coworkers desire a basic, user-friendly VoIP phone or high-end UC features, the Cisco 6800, 7800, and 8800 series of devices are superb all-rounders.

Pros Cons
Low power consumption GUI could be more intuitive
Reliable and recyclable hardware Earlier models use black and white display
Excellent voice quality

Grandstream IP Phone GRP, GXP, GXV series

Grandstream IP Phone GRP, GXP, GXV series

Type: Wired

Grandstream Networks offers IP voice and video communications equipment to both enterprises and consumers. Its GRP, GXP, and GXV series are all great options for people who need a premium VoIP handset.

A line of carrier-grade IP phones referred to as the GRP range is designed for widespread use. It consists of the GRP2600 series, which has a modern new look, a completely redesigned user interface, and unified firmware. Additionally, there are Basic IP phones that can be deployed at a reasonable cost regardless of whether a company’s employees are based locally or outside.

For people who use their phones regularly and need access to more sophisticated capabilities, there is the GXP series. With dedicated landline and SIP functionality, the GXP2130 has all the features you’d want in a top-notch VoIP phone.

With the eight-speed dial keys on the GXP2130, reaching key contacts is quick and simple. Given that this IP phone has HD audio, both the handset and the speakerphone should produce crystal-clear audio. Four soft keys that can be programmed using XML allow for four-way voice conferencing, and Bluetooth compatibility enables you to swap between phones as needed.

Businesses don’t need to look any farther than the Grandstream GXV line for additional features. To provide a multimedia experience, these gadgets have video functionality. Workers now have the advantages of both a desk phone and a tablet in a single, handy gadget thanks to the integration of the Android operating system and touchscreen capability.

Pros Cons
Excellent call quality Reports of glitches from some users
Conferencing functionality
Big bright LCD touchscreen

Yealink SIP T2, 3, 4, 5 series

Yealink SIP T2, 3, 4, 5 series

Type: Wired

The collaboration tools that modern organizations require to communicate with clients and customers worldwide are Yealink’s area of expertise as a provider of communications equipment. There should be a phone available to meet every financial range because it offers a variety of VoIP phones at various price points.

Yealink SIP T2 series VoIP telephones

The entry-level option is part of the Yealink SIP T2 line, and while it might not have some of the glitzier features of a more expensive model, it still has all the essential features that companies have come to expect from VoIP phones, including an integrated phone directory, HD voice, and Power over Ethernet (PoE) capability.

The majority of the handsets’ LCD interfaces may be in greyscale, but they all have excellent functionality and are reasonably priced.

Yealink SIP T3 series VoIP phones

Through the use of its Smart Noise Filtering Technology and Yealink Device Management Platform, the SIP T3 range, on the other hand, promises to provide a more seamless office environment.

Yealink SIP T4 series VoIP phones

Due to the fact that each device in this series has a common software and a potent CPU, they are all simple to maintain and upgrade. Similar in terms of features, the T4 line also offers USB recording capabilities, Bluetooth, and Wi-Fi for an extension.

Yealink SIP T5 series VoIP phones

The SIP T5 series is a superb option for businesses looking for a VoIP phone that redefines office communication. For instance, the VP59 utilizes the Android 7.1 operating system and has a dynamic, detachable 1080P HD camera, an eight-inch capacitive touch screen, and 27 touch keys. It offers excellent functionality at a reasonable cost, just like all of the Yealink products.

Pros Cons
Very affordable A lack of USB ports on some models
Low latency The display lacks adjustment options
Easy setup

Avaya J Series

best voip phones

Type: Wired

People are familiar with Avaya phones for their dependable, uncomplicated handsets, which may simplify communication for employees whether they are based in the office or at home. The J series, which consists of six devices, has a modern, ergonomic design and has dual network connections, a large, easy-to-read screen, and compatibility for PoE.

Avaya IP phone J129

The entry-level J129 phone model is perfect for use in lobbies, hallways, and by staff members who are less experienced. It has a crisp, monochrome display, a 100-entry call log, and a 10/100mbps connector for attaching a workstation computer. The feature set is completed with three context-sensitive soft keys, a mute warning, and an integrated volume boost option.

Avaya J139 IP phone

Moving up the pay range, the J139 has four status indicators, a vivid, color display, and is suited for users that simply need the most frequently used capabilities, such as Hold, Transfer, Conference, Forward, and Call Park / UnPark.

Avaya J159 IP phone

The J159, on the other hand, supports Avaya Aura, Avaya IP Office, and a few third-party call control platforms. It has both primary and secondary color screens and flexible architecture to adapt to changing business needs.

Avaya J169, J179, J189 IP phones

Avaya also provides three more expensive handsets, dubbed the J169, J179, and J189. These have extra features like LED buttons, message waiting indicators, and multilingual assistance. To offer a top-notch desktop experience, the J179 and J189 handsets both have color displays and a variety of real and virtual buttons.

It’s also important to keep in mind that owners of the J169/J179 phones have access to the J100 expansion module, which is perfect for settings without wired Ethernet such as pop-up venues, trade exhibitions, and remote workspaces.

Pros Cons
Stylish look Limited functionality for lower-end devices
Support for most common codecs Some users have had installation difficulties

Poly V, C Series

Poly V, C Series best voip phones

Type: Wired

Previously known as Polycom, Poly still manufactures audio communication products for both commercial and residential use, with its VoIP phones regarded as among the best available.

The V and C series of devices are the company’s two main IP phone product lines. The V series contains a number of features to increase customer interaction in call center settings, while the C series is built to serve staff, whether they are stationed in a central or home office.

Poly CCX IP phones

The CCX models feature a native Microsoft Teams experience, a color touchscreen, and let organizations pick between headsets or handsets. Award-winning audio technology guarantees that people won’t have any trouble understanding what’s being said during a call, and the unique Audio Fence feature cancels out background noise for anyone receiving calls in a noisy office or bustling home.

The CCX 400 is one of the entry-level C series phones, yet it still features a five-inch multi-touch LCD display with Android 9 performance. Similar to the CCX 500, which has its own dedicated button to make finding meetings and contacts simpler, Microsoft Teams certification is also available for the CCX 500. All of this is offered by the CCX 600, along with an echo cancellation feature and the flexibility to place the phone anywhere owing to built-in Wi-Fi.

Poly VVX IP phones

In contrast, the VVX models include more opulent, higher-end alternatives as well as less expensive gadgets with greyscale panels. The VVX 500 has gotten recognition in particular for its performance as a hosted phone, functioning effectively with a variety of highly regarded VoIP services.

Pros Cons
Easy installation Some users have experienced issues with lag developing over time
Simple to train staff on
Large touchscreen

Snom D1, 3 & 7 Series

Snom D1, 3 & 7 Series ip phones

Type: Wired

Snom has its main office in Berlin and has been producing VoIP phones since 1999. The company offers a wide variety of handsets and is especially eager to win over businesses that need a significant phone installation, such as hotels, healthcare organizations, or huge corporations.

Snom D120 VoIP phone

The D120 model is ideal for businesses with a sizable number of employees that need to stay connected due to its low cost of purchase and high levels of energy efficiency.

The D120 has received mostly positive reviews for its uncomplicated design, its crystal-clear display, and the inclusion of many unique function keys, like call holding and quick access to a business directory, despite a few complaints about the sound quality of the device. Among VoIP phones in this price range, the D120 is especially exceptional in that it comes with a lighted display.

Snom D3XX VoIP telephones

Whether organizations utilize on-premises or hosted PBX VoIP solutions, Snom’s D3XX family of devices delivers quality that has been proven for businesses that require a wider variety of functions. With a 4.3-inch TFT color display, the D385 model offers the perfect fusion of classy style and cutting-edge technology.

Additionally, the user can construct up to 48 multicolored LED function keys on the screen, each of which can be specifically allocated to services like call-forwarding, speed-dialing, and other capabilities.

Snom D7XX VoIP telephones

The D785 is the flagship model of Snom’s D7XX series, which has Bluetooth connectivity, an integrated Digital Signal Processor, and a second screen. Businesses may now add 16 physical (and 48 virtual) freely programmable LED keys with the Snom D7 Colour Expansion Module for more flexibility.

Pros Cons
Hearing-aid compatible Sound quality lacking on cheaper models
Clean design
Low power consumption

Mitel MiVoice Series

Mitel MiVoice Series

Type: Mixed

One of the reasons Mitel is one of the most reputable firms in the communications industry is the caliber of its IP or VoIP phones. Given the prevalence of remote working, its products are particularly well-known for their superb audio quality, which is becoming more and more crucial for all industries.

Mitel MiVoice 5304 VoIP phone

Mitel provides the MiVoice 5304 IP Phone, an entry-level device that supports both SIP and MiNet protocols, at the lower end of the pricing spectrum. Due to its modest size, it is especially well suited for deployment in spaces that need a minimal footprint, such as classrooms, hotel rooms, dormitories, and cruise ship cabins.

Mitel MiVoice 5360 VoIP phone

The MiVoice 5360, which is more expensive, is an executive-class desktop handset that offers one-touch access to a number of phone capabilities and an integrated HTML toolkit for creating desktop apps. While the MiVoice 6910 has a huge 3.4-inch LCD display and two Gigabit Ethernet ports, making it perfect for enterprises of all sizes.

Mitel MiVoice 6940 VoIP phone

The MiVoice 6940 is a flagship product from Mitel. Employees can benefit from increased mobility thanks to its Bluetooth 4.1 connectivity and wireless handset, which allows them to answer calls anywhere in the house or office.

Even more impressive is that the MiVoice 6940 has MobileLink capability, allowing calls and contacts from smartphones to be synced with the desk phone. Staff members can take calls using any of their contact numbers and benefit from the 6940’s crystal clear audio without ever having to move between numerous devices again.

Pros Cons
Fantastic audio quality Some complaints over downtime
Wireless handsets 
Bluetooth connectivity


The Polycom VVX 601 is the greatest VoIP phone overall in terms of functionality, aesthetics, and use. There are still a ton of fantastic alternatives, though. The best cordless VoIP phone is the Yealink W60P, and the inexpensive Cisco 7841 has a ton of wonderful features.